Wholesale FAQs
Ordering Questions
Where do I apply for a wholesale account?
Please fill out the information on this form, and we will reach out to you. WHOLESALE APPLICATION
What is the min. opening order amount?
We require an opening order of $300. After your first order, you can reorder at $150 min.
What is the reordering amount?
Once you've placed your first order of $300, your next orders can be $150+.
Who can become a wholesale customer?
Our customers need to provide a tax excempt form in order to purchase our products at wholesale prices. If you have a resale certificate, than you are eligible to become a wholesale customer.
What is your turnaround time?
All custom products are made to order. In the optimal conditions, our average turnaround time is 14-21 business days. If there are unforeseen delays, we will notify you as soon as possible.
Do you rush orders?
As mentioned above, all custom products are made to order. If you are in need of your item before our stated turnaround time, a rush fee will be added to your total. Some items are unable to be rushed. Rush fee: +20% of the original total
Artwork Questions
Can we add a name drop to any design?
Yes! We can add a name drop to any design. We match the color and style of the name drop to the original design in order for it to look cohesive.
Artwork/set-up fee is $50/ name drop or custom design. After we discuss the details of your custom products, a proof will be sent to you via email or text. This includes camera-ready artwork, or artwork we design for you. Upon artwork approval, we will begin creating your order and changes will not be available at this time. You will be notified when your order is complete.
Can you print our logo or custom artwork on your products?
Yes! Artwork/set-up fee is $50/ name drop or custom design. After we discuss the details of your custom products, a proof will be sent to you via email or text. This includes camera-ready artwork, or artwork we design for you. Upon artwork approval, we will begin creating your order and changes will not be available at this time. You will be notified when your order is complete.
Is there an artwork fee for the standard designs?
The standard designs do not require an additional artwork fee.
The only time the artwork fee is added to a standard design is when the design is changed. For example, if you'd like to change the color or wording of the design.
Will we see a proof of the order?
The only time you'll see a proof is when you are ordering a name drop or custom design. Otherwise, your products will be produced like the images you see on our website.
Can we use your images to promote the products?
Absolutley! We want you to sell your products in the best way possible, and that starts with great photos. Any of our photos can be used to promote the products you purchase.